The Outspoken Blvd

What the problem with today's retail? Customer Service Production High Turnover Investment in Today's Profits Not Tomorrow's Employment Morale Although my steps are in no type of order this is another blog I will be adding to as well. This is all hypothetical I realize that maybe 1/4 to a half of my opinions can never be implemented because of human nature, egos, greed, etc. But its always good to dream because you never know it may come true. 2/1/17 Play to Strengths Most employers forget this they like to dictate what they expect and what they think they deserve. Well every human being is different and all should be utilized differently. There should be a tolerance for this for instance, if you have an employee who produces leave him or her be, don't try and shape them into a service employee and vice versa. This should be a fundamental fact but so many employers get this wrong. Because employers impose there will on there employees, you get toxicity, disgr...

1. Know who you are working with see if that sales associate is working for you or for themselves its very obvious. 2. Be aware that all associates care about there commission don't get offended if they show you a mattress that is over priced or try to hype it up. 3. Be wary of the sales associate who is trying to be "friends" with you don't let them fool you. 4. Keep in mind that all sales associates are diverse don't be offended by an associate who treats customers like business and keeps it professional. 5. There are quality brands and quality mattresses at Sears most at a reasonable price. They do have cheap mattresses and they are a bit over priced (if your looking for the cheapest mattress go somewhere else). 6. There is a potential problem with delivery of a mattress such as postponements, lateness, missing parts, ripped or damaged parts. Suggestion is to inspect before they even take into your bedroom 7. Just in Time- Fresh mattress 7-10 days deliver...